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Privacy Policy

**Privacy Policy for Fluffy Paws Pet Sitting**


Effective Date: 1/05/2023



At Fluffy Paws, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our pet sitting services. By using our services, you consent to the practices described in this policy.


**1. Information We Collect:**


We may collect various types of information from you, including but not limited to:

- Contact Information: Name, address, phone number, and email address.

- Pet Information: Name, breed, age, medical history, dietary preferences, and special needs of your pets.

- Booking Details: Dates, times, and services requested.

- Payment Information: Credit card details, billing address, and payment history.

- Communication: Any communications you have with us via email, phone, or through our website.

- Usage Data: Information about how you use our website, including browsing behaviour and interactions.


**2. How We Use Your Information:**


We may use your information for the following purposes:

- Providing Services: To offer and manage pet sitting and related services for your pets.

- Communication: To respond to your inquiries, confirm bookings, send updates, and provide customer support.

- Payment Processing: To process payments for services rendered.

- Improving Services: To analyse usage patterns, identify trends, and enhance our services.

- Legal Compliance: To meet legal and regulatory requirements.

- Marketing: With your consent, we may send promotional materials about our services.


**3. How We Protect Your Information:**


We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment processing, and restricted access to your data.


**4. Sharing Your Information:**


We do not sell or rent your personal information to third parties. We may share your information in the following situations:

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

- Legal Requirements: If required by law, we may disclose your information to law enforcement agencies or other governmental bodies.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.


**5. Your Choices:**


- You can update or correct your personal information by contacting us directly.

- You can opt out of receiving marketing communications from us at any time.

- You can delete your account by requesting account deletion, subject to our legal and regulatory obligations to retain certain information.


**6. Cookies and Tracking:**


We use cookies and similar technologies to track your interactions with our website. You can adjust your browser settings to control cookies.


**7. Children's Privacy:**


Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


**8. Changes to Privacy Policy:**


We may update this Privacy Policy from time to time. The most current version will be posted on our website.


**9. Contact Us:**


If you have any questions or concerns about this Privacy Policy, please contact us at .


By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting Fluffy Paws Pet Sitting with the care of your beloved pets.


Svetlana Fonseca


Fluffy Paws

1st May 2023

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